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News
OUTSIDE THE BOX | Same Wings, Different Sky: AI
5+ day, 3+ hour ago (713+ words) The Cannata Report - OUTSIDE THE BOX | Same Wings, Different Sky: AI In February 2024, Klarna, the global digital payments system, announced it had replaced the equivalent of 700 customer service agents with an AI assistant. Resolution times dropped from 11 minutes to under…...
Eakes Office Solutions Acquires IT Division of Kidwell
1+ week, 4+ day ago (198+ words) Eakes Office Solutions has acquired the Information Technology Division of Kidwell as part of a business transition designed to support the long-term goals of both organizations. As part of this strategic transition, Kidwell IT customers will continue to receive the…...
TWAIN Working Group Names New Chair to Lead Next Phase
3+ week, 2+ day ago (470+ words) TWAIN Working Group Names Peter Bedell Chair to Lead Next Phase of Organizational Growth The Cannata Report - TWAIN Working Group Names Peter Bedell Chair to Lead Next Phase of Organizational Growth Press release from the issuing company: The TWAIN Working…...